Shipping & Warranty

Shipping & Delivery 

Q-Redew ships via USPS  (Estimated 2-7days to delivery). Orders over USD $65 ship free. Q-Redew ships orders within 2 business days of order being placed. The buyer will receive a confirmation email with tracking information upon shipment of the order. Shipments are delivered by a USPS carrier. It is the responsibility of the buyer to provide a shipping address where the delivery can be left securely. Q-Redew is not responsible for missing shipments scanned by USPS as delivered to the provided address.

Express mail rate is $40.00 for <4LBS or $50 for >4LBS USPS Express Mail (1-2 days to delivery from date of shipment). All orders are processed and shipped in 1-2 business days. Please note that express delivery dates are not guaranteed and express shipping is not refundable.

Shipping and tracking information will be emailed to you at the time the order is processed for shipping. Tracking numbers are sent to your email as soon as your order's label is printed and your order will enter the "pre-shipment" phase. This means that the shipping process has begun and your tracking number will update as soon as USPS scans your order in. This does not mean your order is lost, it is not uncommon for an order to remain in pre-shipment for multiple days. 

All inventory is on a 120 Volt 650 Watt electric standard. Do NOT use the Q-Redew with power adapters or converters. Q-Redews damaged by the use of power adapters and converters are NOT covered by the manufacture’s warranty.

Do not use third party addresses/shipping services to have orders shipped outside the US. Q-Redew will not provide return shipping labels outside the US and Canada for exchanges per our manufacture's warranty.

30-Day Satisfaction Guarantee

We want you to be satisfied with your Q-Redew purchase. If you are not satisfied, you may return your undamaged purchase within 30 days of the date of purchase for a refund of your unit purchase price. Please note shipping fees are not refundable nor does Q-Redew provide prepaid return labels for returns per the 30 day satisfaction guarantee.

For return shipping instructions email us at  

Your refund will be processed upon Q-Redews receipt of your returned unit. 

1 Year Manufacturers Warranty

Your Q-Redew appliance is warranted by Q-Redew Products for the original purchaser to be free from defects in materials and workmanship under normal use and service for a period of 1 year from the date shown on the purchasers receipt.

If your Q-Redew does not mechanically perform within the warranty period, Q-Redew Products will troubleshoot to see if the unit can be repaired or will exchange the unit. To report a defect, please contact Q-Redew Products by email at for further instruction and troubleshooting. Your satisfaction is important to us.

*The Q-Redew is 120 voltage 650 watts 60 Hz. Do not use power adaptors or convertors as they will damage the Q-Redew and the Manufacture's Warranty would not apply. Q-Redew Products is patent pending in the EU with intention of providing 240 voltage units in the future.